FAQS

Getting a loan with NOW Finance is simple, fast, and completely online, whether you’re looking for a personal loan or a car loan. Here’s how it works:

1. Get your personalised rate, Check your rate in under 2 minutes with no impact on your credit score.
2. Apply online, Complete your application and provide a few details about your loan.
3. Receive funds fast, Once approved and your ID is verified, your funds can be in your account in as little as 24 hours.

All with no ongoing fees, no surprises, and none of the bank.

To be eligible for a NOW Finance loan, you must:

• Be an Australian citizen or permanent resident (temporary visa holders aren’t eligible).
• Have steady employment as your main income source and not be on probation.
• Self-employed? You’ll need 2 years of business activity.
• Casual role? At least 3 months of employment.
• Have no bankruptcies or unpaid defaults.
• Provide a valid Australian Passport or Driver’s Licence for ID verification.
• Be 18 years or older.

Yes, you may be able to refinance your NOW Finance Personal Loan to better suit your current financial situation. Refinancing means replacing your existing loan with a new one, which may offer lower interest rates, different repayment terms and access additional funds.

You might consider refinancing if your credit score has improved, your income has increased, or market rates have dropped.

Please note that refinancing involves a new credit assessment and credit check, and eligibility depends on your existing loan balance and our lending criteria. There is a minimum additional lend of $3,000 required to refinance an existing loan. Make sure to review your personal circumstances and the loan terms to ensure refinancing is suitable for you.

NOW Finance offers flexible loan terms ranging from 18 months (1.5 years) to 7 years (84 months). You can choose a term that suits your budget and goals.

There are no fees for extra repayments or early payout, so you can pay off your loan faster and save on interest if you choose.

You can use the NOW Finance Repayment Calculator to explore different term lengths and find the best option for your budget and goals.

Yes. But only one. NOW Finance Car Loans have an upfront $595 establishment fee but that’s it, there are no other fees.

That means:

• No monthly fees
• No extra repayment fees
• No exit fees

This simple and transparent approach means you can make extra repayments anytime with no fees or penalties. This helps you pay off your loan faster and save on interest, giving you more flexibility and control over your finances.

You can get a personalised quote in just 2 minutes, without impacting your credit score.

Once you submit your full application, our initial assessment usually takes around 2 minutes. One your application is approved and your identity has been verified, funds can be transferred to your account in as little as 24 hours. Once you submit an application, you’ll receive a personalised quote in just 2 minutes without affecting your credit score. If you decide to proceed, most applications are assessed within 1-2 business days, and if everything’s in order, your funds can be transferred to your account in as little as 24 hours.

No. Getting a quote for a Car Loan or Personal Loan with NOW Finance won’t affect your credit score.

When you request a quote, we perform a soft credit enquiry (known as an Access Seeker check) to check your eligiblity and provide you with a personalised quote. This won’t impact your credit score.

If you decide to proceed with a full loan application, we will do a full credit check (known as a hard enquiry). This may appear on your credit file (as is standard with all lenders) and could impact your credit score.

Our Vehicle Loans are secured by your vehicle, which means there are additional setup and registration requirements. The $595 establishment fee covers the cost of securing and registering your car as part of the loan.

Our Personal Loans, whether secured or unsecured, have no fees ever. That means no establishment, monthly, or early repayment fees.

With NOW Finance, you always know exactly what you’ll pay, no hidden fees, no surprises, none of the bank.

Almost . All NOW Finance Personal Loans, whether secured or unsecured, come with no fees ever. That means no establishment, monthly, or early repayment fees, just transparent loans with a fixed interest rate.

Our Vehicle Loans include a $595 establishment fee to cover vehicle setup and registration costs. Beyond that, there are no additional fees or extra charges.

With NOW Finance, every loan is designed to be clear, fair, and none of the bank.

If you are struggling with your repayments and experiencing financial hardship, the best thing you can do is to contact your personal loan advisor. We’ll ask you a few questions about your current circumstances and work with you to develop a plan that will get your repayments back on track.

The documents required may vary depending on your financial situation, but you’ll generally need to provide:

• A current ID, either an Australian Passport or a valid Australian Driver’s Licence
• Recent bank statements showing your income, expenses, and savings
• Payslips or proof of income
• Employment details, including at least 12 months of history where applicable

Having these documents ready helps speed up your loan assessment and ensures a smoother application process.

For an Unsecured Personal Loan, you can borrow from $5,000 up to $50,000.

For a Secured Personal Loan, you can borrow from $15,000 up to $100,000.

For a Vehicle loan, you can borrow from $5,000 up to $150,000 depending on the vehicle type. 

To be eligible for a NOW Finance loan, you must:

• Be an Australian citizen or permanent resident (temporary visa holders aren’t eligible).
• Have steady employment as your main income source and not be on probation.
• Self-employed? You’ll need 2 years of business activity.
• Casual role? At least 3 months of employment.
• Have no bankruptcies or unpaid defaults.
• Provide a valid Australian Passport or Driver’s Licence for ID verification.
• Be 18 years or older.

You can check your eligibility for a personal or car loan in minutes using our Eligibility Calculator. It’s fast, free, and won’t affect your credit score.

Yes, NOW Finance offers joint personal loans for couples living at the same address. Both applicants share equal responsibility for the loan and its repayments.

To apply, select “With my partner” when getting your rate. Both applicants will need to:

• Meet our loan eligibility criteria,
• Provide bank statements, and
• If the application is approved, verify their identity before the loan is settled.

Applying jointly may help increase your borrowing power.

No, NOW Finance does not offer business or commercial loans. Our loans are designed exclusively for personal use.

BankStatements.com.au is Australian owned and developed technology with strict adherence to Australian Privacy Principles and laws. Their technology has been independently designed and vetted by world-class security experts to ensure the highest levels of data protection and security.

Use of this tool is in accordance with these Terms of Use.

You can read more about BankStatements.com.au bank level security here.

The introduction of CCR in 2017 changed the way credit reporting bodies calculate credit scores. This change can mean you are rewarded for positive credit performance rather than only being punished for negative aspects of your credit file, as was the case before.

To apply for a NOW Finance personal loan, you must meet the eligibility criteria.
NOW Finance customers must be employed and not currently on probation. As such, NOW Finance will only consider Centrelink income, including pension, if it is a secondary income source.

Unfortunately not. NOW Finance does not provide finance for any type of business lending enquiry, business capital injection or cashflow purpose; or, for business asset or equipment acquisition.

A NOW Finance personal loan must be used wholly for an acceptable personal purpose.

For an Unsecured Personal Loan, you can borrow from $5,000 up to $50,000.

For a Secured Personal Loan, you can borrow from $15,000 up to $100,000.

For a Vehicle loan, you can borrow from $5,000 up to $150,000 depending on the vehicle type. 

You can check your eligibility for a personal or car loan in minutes using our Eligibility Calculator. It’s fast, free, and won’t affect your credit score.

At NOW Finance, we want every interaction you have with us to be positive. If you’re not satisfied with your experience with NOW Finance, we’d like to hear from you.

To make a complaint, you can:
Email us: disputeresolution@nowfinance.com.au
Call us: 1300 275 669 (Mon-Fri 9am-6pm Sydney/Melbourne time)

NOW Finance offers flexible loan terms from 18 months up to 7 years.

With no fees for extra repayments, no fees for early payout and no fees, ever – you can choose to pay it off fast or slow.

The easiest way to view your loan balance is through the customer portal or the NOW Finance mobile app.

You sure can, and there are no exit fees.

The NOW Finance team are ready to take your questions:

Call Us: 1300 275 669 (Mon-Fri 9am-6pm Sydney/Melbourne time)
Send a question: Click here
Email Us: customerservice@nowfinance.com.au

BankStatements.com.au is Australian owned and developed technology with strict adherence to Australian Privacy Principles and laws. Their technology has been independently designed and vetted by world-class security experts to ensure the highest levels of data protection and security.

Use of this tool is in accordance with these Terms of Use.

You can read more about BankStatements.com.au bank level security here.

The introduction of CCR in 2017 changed the way credit reporting bodies calculate credit scores. This change can mean you are rewarded for positive credit performance rather than only being punished for negative aspects of your credit file, as was the case before.

No. You can get your personalised quote without it impacting your credit score.

To calculate your rate, we’ll carry out a soft enquiry, sometimes called an AccessSeeker check, on your credit file which allows a lender to see your credit score and some other information from your credit history to decide whether they can offer you a loan. A soft enquiry does not impact your credit score.

To assess your application for credit with NOW Finance, we need to confirm your financial situation by reviewing your bank statements. Partnering with BankStatements.com.au is an efficient and secure way for us to obtain a copy of your bank statements. NOW Finance will not collect, see or store your banking credentials or bank login details.

A home renovation loan is a type of personal loan designed to help you finance home improvements, repairs, or upgrades. You can use it for almost any project — from kitchen and bathroom remodels to extensions, landscaping, or rebuilding.

With NOW Finance, you can choose between:

• Unsecured Personal Loan: $5,000 – $50,000 (no fees)
• Secured Personal Loan: $15,000 – $100,000 (no fees)

Every loan comes with fixed rates, flexible terms, and no fees ever, giving you clear and manageable repayments.

Yes. A Dental Loan can help you cover the cost of dental surgery and other major procedures. It works like a standard unsecured personal loan:

1. Get your personalised rate: Check your rate online in minutes, with no impact on your credit score.
2. Apply online: Submit your application and supporting details.
3. Receive funds quickly: Once approved, funds are typically available within 24–48 hours.
4. Pay your dentist directly: Use the funds to cover surgery or treatment costs.
5. Repay over time: Make fixed repayments across your chosen term for easier budgeting.

With NOW Finance, there are no fees ever, and you can borrow with confidence, knowing exactly what you’ll repay.

A dental loan can be a smart choice if you:

• Need to cover urgent or high-cost dental treatment.
• Want to spread repayments over time instead of paying everything upfront.
• Prefer a fixed-rate personal loan with no hidden fees or surprises.
• Want to manage essential dental care without putting extra pressure on your finances

NOW Finance deposits the approved funds directly into your bank account, so you can choose any dentist or dental clinic in Australia. Once approved, funds are typically available within 24–48 hours, so you can book treatment with the provider that best suits you.

Yes! You can use your wedding loan to cover the costs of a wedding abroad, including venue hire, catering, and other related expenses. Keep in mind that exchange rates and international transfer fees may apply. To help manage your budget, it’s a good idea to have a clear contract with your overseas venue provider to lock in costs.

Absolutely! Our wedding loans can be used for any wedding, whether it’s your first, second, or beyond. As long as you meet our eligibility requirements, you can apply for a wedding loan whenever you’re ready to make your special day happen.

A Wedding Loan can be used to cover almost every part of your celebration — from the proposal to the honeymoon. Common expenses include:

• Engagement and wedding rings
• Venue hire and catering (including food and beverages)
• Band, DJ, or entertainment
• Ceremony and reception costs
• Photography and videography
• Wedding attire, accessories, hair, and makeup
• Transport and car hire
• Flowers and décor
• Guest accommodation
• Honeymoon or travel expenses

With NOW Finance, you can tailor your loan to fit your plans and budget, with no fees ever and fixed repayments for complete peace of mind.

In some cases, you may be able to claim a tax deduction on the interest portion of your education loan, depending on how the funds were used. For example, if the loan was used to support self-education related to your current job, certain expenses might be deductible.

For personalised advice, it’s best to check the latest guidance on the ATO website or speak with a registered tax accountant to understand what applies to your situation.

No, education loans cannot be transferred or reassigned to another person. The loan agreement is made directly between you and NOW Finance, meaning you’re responsible for all repayments under your name.

If your circumstances change, speak with your NOW Finance personal loan advisor to discuss your options.

When you take out an Education Loan with NOW Finance, we’ll create a personalised repayment plan that fits your financial situation. Your repayments are made at regular intervals, weekly or fortnightly, over a fixed term with a clear end date.

If your income is limited while you’re studying, it’s a good idea to set a realistic budget and keep track of your expenses to stay on top of your repayments. Our team can also help you review your plan if your circumstances change.

With NOW Finance, you can borrow between $5,000 and $50,000 for unsecured loans, or up to $100,000 for secured loans, to furnish your home or replace major items.

The amount you can borrow depends on your credit history, income, and overall financial situation.

All our Personal Loans come with no fees, competitive fixed rates, and are tailored to your circumstances.

A furniture loan is a type of personal loan that helps you purchase household furnishings without paying the full cost upfront. You can use a furniture loan to buy almost any item for your home, including:

• Beds and mattresses
• Dining tables and chairs
• Sofas and lounge suites
• Outdoor or patio furniture
• Home office setups

Whether you’re moving into a new home or refreshing your living space, a furniture loan from NOW Finance gives you the flexibility to spread your payments over time, with no hidden fees and a fixed repayment plan.

With a NOW Finance Furniture Loan, funds are paid directly into your bank account, usually within 24 to 48 business hours after approval. That means you’re not limited to specific stores or partner retailers.

You can shop at any furniture stores in Australia, whether it’s a large national brand or a local boutique, and pay using your loan funds just like cash.

With NOW Finance, you can borrow between $5,000 and $50,000 for unsecured loans, or up to $100,000 for secured loans, to help cover the costs of a funeral or memorial service. It can be used for burial or cremation expenses, venue hire or memorial costs, travel arrangements, or official documentation.

The amount you can borrow depends on your credit history, income, and overall financial situation.

All our Personal Loans come with no fees, competitive fixed rates, and are tailored to your circumstances.

A funeral loan is a type of personal loan that helps cover the costs of a funeral or memorial service. It can be used for burial or cremation expenses, venue hire or memorial costs, travel arrangements, or official documentation.

With a funeral loan from NOW Finance, you’ll receive the approved funds upfront and repay them through fixed monthly instalments over an agreed term. There are no fees, no early repayment charges, and transparent, upfront costs, helping you manage expenses with clarity and peace of mind.

A funeral loan can be used to cover a wide range of funeral-related expenses, providing flexibility and peace of mind during a difficult time. Common uses include:

• Funeral director services and embalming
• Burial or cremation costs: such as caskets, urns, or burial plots
• Memorial expenses: including flowers, obituary notices, and official documentation
• Travel and accommodation for family members
• Religious, celebrant, or venue hire fees

With NOW Finance, you can tailor your Funeral Loan to your specific needs — with no hidden fees, fixed repayments, and transparent costs.

A Holiday & Travel Loan can help cover a wide range of travel-related expense, such as:

• Flights and other transport costs
• Hotels and accommodation
• Tours, activities, and excursions
• Holiday packages
• Entertainment, dining, and spending money

You can use the loan to fund your entire trip or just specific parts of it, giving you the flexibility to plan a holiday that fits your budget.

A Holiday & Travel Loan is a personal loan designed to help you pay for trips, vacations, or other travel-related expenses, from flights and accommodation to tours and spending money. These loans are typically unsecured with a fixed interest rate, so your repayments stay predictable throughout the term.

With NOW Finance, you can borrow:

• Secured Personal Loan: $15,000 – $100,000 (no fees)
• Unsecured Personal Loan: $5,000 – $50,000 (no fees)

Choose a repayment term from 18 to 84 months and enjoy the freedom to travel sooner — with no fees and none of the bank.

Debt consolidation loans work much like personal loans. Here’s how they typically work:

You apply for a personal loan for the total amount of your debts.

The loan funds are used to pay off your existing debts.

You’re left with just one repayment schedule and one interest rate.

Most debt consolidation loans are unsecured, so the interest rate may be higher than a secured loan. With NOW Finance, you can access competitive fixed rates and no fees, helping you manage your repayments more clearly.

A debt consolidation loan combines multiple personal debts into one easy-to-manage loan. Instead of juggling several interest rates and repayment dates, you make a single repayment at one interest rate. This can make budgeting and debt management much simpler. With NOW Finance you can consolidate up to 4 different debts into the one personal loan.

With NOW Finance, you can borrow between $5,000 and $50,000 for unsecured loans, or up to $100,000 for secured loans, to consolidate your debts into one easy-to-manage repayment.

The amount you can borrow depends on your credit history, income, and overall financial situation.

All our Personal Loans come with no fees, competitive fixed rates, and are tailored to your circumstances.

With NOW Finance, you can borrow between $5,000 and $50,000 for unsecured loans, or up to $100,000 for secured loans, to fund your home renovation or improvement project.

The amount you can borrow depends on your credit history, income, and overall financial situation.

All our Personal Loans come with no fees, competitive fixed rates, and are tailored to your circumstances.

A home renovation loan can be used to finance almost any type of home improvement project, including:

• Bathroom or kitchen remodels and upgrades
• Painting, flooring, or interior updates
• Extensions and home additions
• Outdoor projects such as patios, decks, or landscaping
• Repairs or rebuilding after damage

In general, if it enhances, repairs, or modernises your home, a NOW Finance Home Renovation Loan can help you cover the cost, with no fees and flexible repayment terms.

Yes, you may be able to refinance your NOW Finance Personal Loan to better suit your current financial situation. Refinancing means replacing your existing loan with a new one, which may offer lower interest rates, different repayment terms and access additional funds.

You might consider refinancing if your credit score has improved, your income has increased, or market rates have dropped.

Please note that refinancing involves a new credit assessment and credit check, and eligibility depends on your existing loan balance and our lending criteria. There is a minimum additional lend of $3,000 required to refinance an existing loan. Make sure to review your personal circumstances and the loan terms to ensure refinancing is suitable for you.

To be eligible for a NOW Finance loan, you must:

• Be an Australian citizen or permanent resident (temporary visa holders aren’t eligible).
• Have steady employment as your main income source and not be on probation.
• Self-employed? You’ll need 2 years of business activity.
• Casual role? At least 3 months of employment.
• Have no bankruptcies or unpaid defaults.
• Provide a valid Australian Passport or Driver’s Licence for ID verification.
• Be 18 years or older.

Getting a loan with NOW Finance is simple, fast, and completely online, whether you’re looking for a personal loan or a car loan. Here’s how it works:

1. Get your personalised rate, Check your rate in under 2 minutes with no impact on your credit score.
2. Apply online, Complete your application and provide a few details about your loan.
3. Receive funds fast, Once approved and your ID is verified, your funds can be in your account in as little as 24 hours.

All with no ongoing fees, no surprises, and none of the bank.

You can get a personalised quote in just 2 minutes, without impacting your credit score.

Once you submit your full application, our initial assessment usually takes around 2 minutes. One your application is approved and your identity has been verified, funds can be transferred to your account in as little as 24 hours. Once you submit an application, you’ll receive a personalised quote in just 2 minutes without affecting your credit score. If you decide to proceed, most applications are assessed within 1-2 business days, and if everything’s in order, your funds can be transferred to your account in as little as 24 hours.

NOW Finance offers flexible loan terms ranging from 18 months (1.5 years) to 7 years (84 months). You can choose a term that suits your budget and goals.

There are no fees for extra repayments or early payout, so you can pay off your loan faster and save on interest if you choose.

You can use the NOW Finance Repayment Calculator to explore different term lengths and find the best option for your budget and goals.

No. NOW Finance Personal Loans have no fees, ever.

That means:

• No establishment fee
• No monthly fees
• No extra repayment fees
• No exit fees

You’ll only ever pay interest on the amount you borrow.

Please note that our Car Loans include a once off establishment fee. Like our Personal Loans, there are no monthly fees, extra repayment or exit fees.

No. Getting a quote for a Car Loan or Personal Loan with NOW Finance won’t affect your credit score.

When you request a quote, we perform a soft credit enquiry (known as an Access Seeker check) to check your eligiblity and provide you with a personalised quote. This won’t impact your credit score.

If you decide to proceed with a full loan application, we will do a full credit check (known as a hard enquiry). This may appear on your credit file (as is standard with all lenders) and could impact your credit score.

Our Vehicle Loans are secured by your vehicle, which means there are additional setup and registration requirements. The $595 establishment fee covers the cost of securing and registering your car as part of the loan.

Our Personal Loans, whether secured or unsecured, have no fees ever. That means no establishment, monthly, or early repayment fees.

With NOW Finance, you always know exactly what you’ll pay, no hidden fees, no surprises, none of the bank.

Almost . All NOW Finance Personal Loans, whether secured or unsecured, come with no fees ever. That means no establishment, monthly, or early repayment fees, just transparent loans with a fixed interest rate.

Our Vehicle Loans include a $595 establishment fee to cover vehicle setup and registration costs. Beyond that, there are no additional fees or extra charges.

With NOW Finance, every loan is designed to be clear, fair, and none of the bank.

With NOW Finance, you can borrow between $5,000 and $50,000 for unsecured loans, or up to $100,000 for secured loans, to cover your travel plans, from flights and accommodation to tours and expenses.

The amount you can borrow depends on your credit history, income, and overall financial situation.

All our Personal Loans come with no fees, competitive fixed rates, and are tailored to your circumstances.

Yes, NOW Finance offers joint personal loans for couples living at the same address. Both applicants share equal responsibility for the loan and its repayments.

To apply, select “With my partner” when getting your rate. Both applicants will need to:

• Meet our loan eligibility criteria,
• Provide bank statements, and
• If the application is approved, verify their identity before the loan is settled.

Applying jointly may help increase your borrowing power.

The documents required may vary depending on your financial situation, but you’ll generally need to provide:

• A current ID, either an Australian Passport or a valid Australian Driver’s Licence
• Recent bank statements showing your income, expenses, and savings
• Payslips or proof of income
• Employment details, including at least 12 months of history where applicable

Having these documents ready helps speed up your loan assessment and ensures a smoother application process.

NOW Finance offers flexible loan terms from 18 months up to 7 years.

With no fees for extra repayments, no fees for early payout and no fees, ever – you can choose to pay it off fast or slow.

Yes, you sure can – and there are no fees for extra repayments.

Unfortunately not. NOW Finance does not provide finance for any type of business lending enquiry, business capital injection or cashflow purpose; or, for business asset or equipment acquisition.

A NOW Finance personal loan must be used wholly for an acceptable personal purpose.

For an Unsecured Personal Loan, you can borrow from $5,000 up to $50,000.

For a Secured Personal Loan, you can borrow from $15,000 up to $100,000.

For a Vehicle loan, you can borrow from $5,000 up to $150,000 depending on the vehicle type. 

NOW Finance offers flexible loan terms ranging from 18 months (1.5 years) to 7 years (84 months). You can choose a term that suits your budget and goals.

There are no fees for extra repayments or early payout, so you can pay off your loan faster and save on interest if you choose.

You can use the NOW Finance Repayment Calculator to explore different term lengths and find the best option for your budget and goals.

No. NOW Finance Personal Loans have no fees, ever.

That means:

• No establishment fee
• No monthly fees
• No extra repayment fees
• No exit fees

You’ll only ever pay interest on the amount you borrow.

Please note that our Car Loans include a once off establishment fee. Like our Personal Loans, there are no monthly fees, extra repayment or exit fees.

Yes. But only one. NOW Finance Car Loans have an upfront $595 establishment fee but that’s it, there are no other fees.

That means:

• No monthly fees
• No extra repayment fees
• No exit fees

This simple and transparent approach means you can make extra repayments anytime with no fees or penalties. This helps you pay off your loan faster and save on interest, giving you more flexibility and control over your finances.

Our Vehicle Loans are secured by your vehicle, which means there are additional setup and registration requirements. The $595 establishment fee covers the cost of securing and registering your car as part of the loan.

Our Personal Loans, whether secured or unsecured, have no fees ever. That means no establishment, monthly, or early repayment fees.

With NOW Finance, you always know exactly what you’ll pay, no hidden fees, no surprises, none of the bank.

Almost . All NOW Finance Personal Loans, whether secured or unsecured, come with no fees ever. That means no establishment, monthly, or early repayment fees, just transparent loans with a fixed interest rate.

Our Vehicle Loans include a $595 establishment fee to cover vehicle setup and registration costs. Beyond that, there are no additional fees or extra charges.

With NOW Finance, every loan is designed to be clear, fair, and none of the bank.

Yes, you sure can – and there are no fees for extra repayments.

You sure can, and there are no exit fees.

The comparison rate is your interest rate plus most additional fees that a lender builds into your loan. The comparison rate is the best way to assess different lenders’ loan products. Lenders who offer a lower interest rate may have a higher fees schedule, resulting in a higher comparison rate.

NOW Finance charges no fees on personal loans. So the comparison rate we quote is always the same as the interest rate.

For an Unsecured Personal Loan, you can borrow from $5,000 up to $50,000.

For a Secured Personal Loan, you can borrow from $15,000 up to $100,000.

For a Vehicle loan, you can borrow from $5,000 up to $150,000 depending on the vehicle type.